Shipping Policy
Shipping Policy
Rysesupps currently ships orders only to addresses within the United States.
Free Standard Shipping
Standard shipping is free on every United States order. We do not currently offer international delivery through this store.
Processing and Transit Times
Orders are normally processed within 1–2 business days. After the carrier accepts the package, standard transit normally takes 4–6 business days. Weekends, public holidays, severe weather, carrier disruptions, and address corrections can affect these estimates.
Tracking
A tracking number is provided for every shipment. Tracking details are sent to the contact information supplied at checkout after the carrier scan becomes available. It can take a short period for the carrier page to display the first movement.
Address Accuracy and Delivery
Please review the delivery address before completing checkout. Contact us promptly if a correction is needed. We will make a reasonable effort to update an order that has not shipped, but a change is not guaranteed after fulfillment begins.
Lost, Damaged, or Incorrect Shipments
If tracking stalls, a package arrives damaged, or the contents do not match the order, contact us with the order number and relevant photographs. We will investigate with the carrier and arrange a replacement, refund, or other appropriate solution. Eligible return shipping for these issues is paid by us.
Shipping Support
Email sarevajakson75@gmail.com or call (770) 346-5810. Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).